Lost Service History
Lost service history? Recover it online
A lost service book doesn't mean lost service history. UK franchised dealers log every service into central manufacturer databases. Enter your reg to retrieve them.
Find Your Car's Service History Online
Check your car's service history using official UK manufacturer dealership records. Enter a registration number to see every franchised dealer service on file — dates, mileages, and work performed.
Full dealership records for BMW, Mercedes, Audi, Ford, Toyota, Volkswagen and many more — plus partial coverage for many others. Your card is authorised but not charged unless we find records.
What do I do if I've lost my car's service history?
Why the digital record beats the paper book
The stamps in a service book are a courtesy copy of what the manufacturer already has on file. The real, authoritative record lives in the manufacturer's central dealer system. That record can't be lost, faked, or stolen along with the paperwork.
When you recover the digital record, you get the same information a buyer's main dealer would see — which is often more trusted than a book of stamps anyway.
What to do if your service book is lost
- Run a service history check using the registration above
- Wait a few minutes for the report to arrive by email
- Download the PDF — this becomes your replacement record
- Show buyers, insurers, or main dealers as needed
- If no records exist, your card is not charged
Will buyers accept a digital report?
Yes — increasingly, buyers actually prefer it. A printed digital report from manufacturer records is harder to fake than a stamped book and more comprehensive. Many used-car buyers and trade dealers ask for a digital check even when a service book is present.
How It Works
Three Simple Steps
Enter Your Registration
Type in your vehicle registration number (VRM) — it takes seconds.
We Check Official Records
We query manufacturer dealership databases — the same systems used by franchised dealers.
Receive Your Report In Minutes
Most reports land in your inbox within minutes of payment — full digital service history, ready to download or print.
Supported Brands
Manufacturer Records
We access service history data directly from manufacturer dealership systems — covering most European vehicles from 2012 model year onwards.
Full Service History
(19)Complete service records from manufacturer dealership systems, including service dates, mileage, work performed, and service provider details. Suitable for consumer reports and remarketing.
Workshop Remarks
(13)Workshop remarks including recalls and warranty work. Where workshop remarks align with service schedules, this strongly indicates a service was carried out.
Limited Coverage
(13)Data is returned in a minimal proportion of cases. Results depend on individual vehicle records and manufacturer system availability.
Why Service History Matters
Protect Your Investment
Missing service history is one of the biggest value killers when buying or selling a used vehicle. Don't leave money on the table.
Value lost without service history
More value with full service history
Of buyers won't buy without service history
If no records are found
FAQ
Frequently Asked Questions
I've lost my service history — can I recover it?
Often yes. If the car was serviced at a UK franchised dealer, the records are stored centrally in the manufacturer's system and can be retrieved by registration — even without the service book.
Does losing the service book reduce a car's value?
It can — buyers are wary of cars without history. Recovering the digital record (and providing a printed report) restores most of that confidence and often the resale value with it.
What if the car was serviced at independent garages?
Manufacturer records only cover work done at franchised dealers using the manufacturer's authorised systems. Independent garage history is harder to recover. MOT history (which we include) covers any garage that performed an MOT.
Can I rebuild a service book from this report?
Yes. Many owners use a printed digital service report as the canonical record when the paper book is lost. It includes service dates, mileage, dealer, and work performed — everything a stamp would have shown.
How likely am I to find records?
It depends on the brand and age. Most major brands (BMW, Audi, Mercedes, VW, Ford, Toyota etc.) have strong digital records from 2012 onwards. If we find nothing, your card is not charged.
Related
More on service history checks
Ready to check a service history?
Enter the UK registration above to start. Reports arrive in minutes — your card is not charged if no manufacturer records are found.
Run a Service History Check — £9.99See exactly what you get — view a sample report