Buyer Wants Proof
Buyer asking for service history? Send them the digital record
When a buyer asks for service history, send the official manufacturer record — not a photo of stamps. Pull it by registration, get a printable PDF in minutes, and close the sale.
Find Your Car's Service History Online
Check your car's service history using official UK manufacturer dealership records. Enter a registration number to see every franchised dealer service on file — dates, mileages, and work performed.
Full dealership records for BMW, Mercedes, Audi, Ford, Toyota, Volkswagen and many more — plus partial coverage for many others. Your card is authorised but not charged unless we find records.
A buyer wants to see the service history — what's the best response?
Why a digital record beats photos of stamps
A buyer asking for "service history" is really asking for confidence — they want to know the car was looked after and isn't about to develop expensive problems. A few photos of stamps in a book don't answer that question convincingly. A clean PDF showing service dates, mileages, dealer names, and work performed does.
The data on the report is pulled live from the manufacturer's system — the same source a buyer's own main dealer would use if they decided to verify your claims. There's no way to dispute it.
What to send (and how to send it)
- Run the check by registration above — report arrives by email within minutes
- Forward the PDF directly to the buyer (or attach it to your reply)
- Mention you're happy to demonstrate the same lookup on a phone at the viewing — full transparency
- If the buyer is offering near asking price, this PDF often closes the deal on the spot
Selling on AutoTrader, eBay or Marketplace?
On any of the big used-car marketplaces, the buyers most likely to commit are the ones who do their homework. Sending a digital service record before a viewing filters out tyre-kickers and signals that you've nothing to hide. Sellers who proactively share documentation typically sell faster and at closer to asking.
How It Works
Three Simple Steps
Enter Your Registration
Type in your vehicle registration number (VRM) — it takes seconds.
We Check Official Records
We query manufacturer dealership databases — the same systems used by franchised dealers.
Receive Your Report In Minutes
Most reports land in your inbox within minutes of payment — full digital service history, ready to download or print.
Supported Brands
Manufacturer Records
We access service history data directly from manufacturer dealership systems — covering most European vehicles from 2012 model year onwards.
Full Service History
(19)Complete service records from manufacturer dealership systems, including service dates, mileage, work performed, and service provider details. Suitable for consumer reports and remarketing.
Workshop Remarks
(13)Workshop remarks including recalls and warranty work. Where workshop remarks align with service schedules, this strongly indicates a service was carried out.
Limited Coverage
(13)Data is returned in a minimal proportion of cases. Results depend on individual vehicle records and manufacturer system availability.
Why Service History Matters
Protect Your Investment
Missing service history is one of the biggest value killers when buying or selling a used vehicle. Don't leave money on the table.
Value lost without service history
More value with full service history
Of buyers won't buy without service history
If no records are found
FAQ
Frequently Asked Questions
A buyer is asking for service history — what should I send?
The most credible response is the digital service record from the manufacturer's central system, exported as a PDF. It shows every service logged by a UK franchised dealer with date, mileage, and work performed — exactly what a stamped book would show, but verifiable and harder to fake.
I've lost the service book. How do I respond to the buyer?
Run a service history check by registration. If the car was serviced at UK franchised dealers, the digital record is on file even if the book is gone. You'll get a printable PDF within minutes that you can email or hand over at the viewing.
What if the buyer wants to see it before they'll view the car?
Send the PDF before the viewing. Buyers asking for documentation up-front are usually serious — they're trying to avoid wasting a journey. A pre-shared report often turns enquiries into firm viewings, and firm viewings into completed sales.
Is a digital report as good as a stamped service book?
For most buyers, it's better. Stamps in a book can be (and sometimes are) forged. A report pulled directly from the manufacturer's system is the same data the buyer's main dealer would see if they queried the registration — there's nothing more authoritative.
What if there's no record at all?
If we find nothing, your card is not charged. Be straight with the buyer about the gap and share the MOT history (free from gov.uk) instead. Honest sellers with thin documentation usually do better than evasive ones — buyers reward straight talk.
Related
More on service history checks
Ready to check a service history?
Enter the UK registration above to start. Reports arrive in minutes — your card is not charged if no manufacturer records are found.
Run a Service History Check — £9.99See exactly what you get — view a sample report