Privacy Policy for FindServiceHistory

Last Updated: 1 February 2026

FindServiceHistory.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website at https://findservicehistory.com (the "Website") and our vehicle service history lookup services.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Data
We collect the following personal information when you use our service:
- Email address: to deliver your service history report and communicate regarding your order
- Vehicle Registration Number (VRM) or Vehicle Identification Number (VIN): to look up the vehicle's service history
- Payment information: processed securely by Stripe. We do not store your card details on our servers.

1.2 Non-Personal Data
We may use cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This helps us improve our Website and services.

2. How We Use Your Data

We use your personal data for the following purposes:
- Processing your service history lookup request
- Delivering your report via email
- Processing payments and refunds
- Communicating with you about your order
- Improving our services

We will not use your data for marketing purposes unless you have given explicit consent.

3. Data Sharing

We share your data with the following third parties only as necessary to provide our services:
- Stripe: for secure payment processing
- Vehicle manufacturer databases: to retrieve service history records (VRM/VIN only)

We do not sell, trade, or rent your personal information to any other parties.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

5. Your Rights Under GDPR

If you are located in the UK or European Economic Area, you have the following rights:
- Right of access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your personal data
- Right to restrict processing: request limitation of how we use your data
- Right to data portability: request your data in a structured, machine-readable format
- Right to object: object to processing of your personal data

To exercise any of these rights, please contact us at hello@findservicehistory.com.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Cookies

We use essential cookies to ensure the proper functioning of our Website. We may also use analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@findservicehistory.com
Address: Anglesea House, New Road, Farmborough, BA2 0HJ

Data Controller: FindServiceHistory.com
Registered Address: Anglesea House, New Road, Farmborough, BA2 0HJ