Common problems · Ford

Ford Kuga common problems and recalls

13 sourced problems across the Kuga's generations since 2012, plus 31 DVSA recalls. Enter a registration to see the ones that apply to your exact car.

Free · no signup · recalls, MOT data and researched problems

Kuga Mk3 (2019 on)

Acknowledged by the manufacturer

Recalls, extended warranties, compensation schemes, service actions and statements.

Reported by owners and the motoring press

Problems at least two independent publishers report, that the maker has not acknowledged. They describe the model, not every car.

Nothing reported that met our bar of two independent publishers.

DVSA recalls for the Kuga Mk3

Listed by DVSA for this model during these build years. Not every car is affected — check yours by VIN on GOV.UK.

  • Some Kuga vehicles with a panoramic roof may have a fixed glass panel with poor adhesion to the roof frame assemblyR/2022/325 · 30/11/2022

    Some Kuga vehicles with a panoramic roof may have a fixed glass panel with poor adhesion to the roof frame assembly. As a result there is a possibility that the fixed glass panel could detach during driving causing a hazard to vehicle occupants and other road users.

    Remedy: Check the panoramic roof frame If an affected date is present the fixed glass roof panel will need to be removed to inspect the integrity of the adhesive. If the adhesive is found to be compromised a…

    Listed for: KUGA · built 2021

  • Multi Vehicle Line: Unintended High Beam Behaviour - ComplianceR/2026/268 · 30/06/2026

    Affected vehicles may experience erratic behaviour of the Glare Free High Beam function under certain circumstances.

    Remedy: Update the Advanced Driver Assistance Systems Electronic Control Unit software.

    Listed for: KUGA, TRANSIT CUSTOM, TRANSIT COURIER, TRANSIT, MACH-E · built 2025–2026

  • 25S16 Kuga PHEV - Powertrain Control Module Software UpdateR/2025/162 · 30/04/2025

    On affected vehicles software from a previous recall may not have been installed correctly. Vehicles may have Hybrid Powertrain Control Module (HPCM) software that can result in a forced neutral condition while driving.

    Remedy: Update and verify the software.

    Listed for: KUGA · built 2020–2022

  • THE eCALL FEATURE WILL STOP FUNCTIONING DUE TO A MALFUNCTIONR/2022/239 · 29/07/2022

    It may be possible that the eCall feature will stop functioning due to a malfunction.

    Remedy: The Telecommunication Module will need to be replaced

    Listed for: PUMA, S-MAX, KUGA, FOCUS, GALAXY · built 2022

Show 17 more
  • 24S33 – Kuga 2.5L PHEV supercreepR/2024/260 · 28/06/2024

    On affected vehicles a recent update to the Power Control Module (PCM) software could result in the vehicle shifting into neutral and coasting to a stop. The subsequent limp home mode results in unintended acceleration or 'supercreep'.

    Remedy: Update the Powertrain Control Module (PCM) software

    Listed for: KUGA PHEV · built 2020–2022

  • Lower seatbelt bolt may not be tightened to specificationR/2022/304 · 27/10/2022

    The lower front seatbelt bolt may not be correctly tightened to specification.

    Remedy: Inspect and re-torque the front lower seatbelt bolts to specification

    Listed for: KUGA · built 2019–2021

  • 26S10 - Kuga Ranger - Potential Exhaust Gas Recirculation Valve FailureR/2026/160 · 27/08/2026

    On affected vehicles the Exhaust Gas Recirculation (EGR) valve may fail leading to weak acceleration engine vibration a no start condition or a loss of power.

    Remedy: Replace the EGR valve.

    Listed for: KUGA, RANGER · built 2025

  • 23S27 Kuga S-Max/Galaxy 2.5L HEV/PHEV Engine: Engine Compartment IssueR/2023/175 · 26/02/2024

    Engine failure that may lead to a breach of the engine oil sump or engine block

    Remedy: Software update

    Listed for: S-MAX/GALAXY, KUGA · built 2019–2022

  • Particle contamination can cause internal short circuiting of high-voltage battery cellsR/2020/317 · 21/12/2020

    Particle contamination can cause internal short circuiting of high-voltage battery cells.

    Remedy: The HV battery pack will be replaced on affected vehicles.

    Listed for: KUGA PHEV · built 2020

  • Vehicles may have an issue with the current software that contols the funtionality of the ECALL systemR/2021/177 · 21/05/2021

    Vehicles may have an issue with the current software that controls the functionality of the eCall system.

    Remedy: Carry out a software update.

    Listed for: KUGA, PUMA, FOCUS, EXPLORER · built 2019–2021

  • Internal fault with one of the battery arrays may cause overheatingR/2022/167 · 19/07/2022

    A number of Kuga PHEV (Plug-in Hybrid Electric Vehicle) have a High Voltage (HV) battery that may have an internal fault with one of the battery arrays causing overheating

    Remedy: A new HV battery must be installed

    Listed for: KUGA PHEV · built 2020–2021

  • 23S57 Kuga - Steering gear top plug potentially looseR/2023/341 · 19/02/2024

    The steering gear could potentially develop excessive movement. Over time a wear condition may manifest in an audible noise increased steering efforts and the steering wheel not returning to the centre position. In rare circumstances if the issue of noise increased steering efforts and the steering wheel not returning…

    Remedy: Replace affected components.

    Listed for: KUGA · built 2021

  • 25S61 – Kuga – Cylinder head replacementR/2025/341 · 15/09/2025

    On affected vehicles the cylinder head may have loose ball plugs. This condition may result in a rapid oil leak if a ball plug comes out of the cylinder head.

    Remedy: Replace the cylinder head.

    Listed for: KUGA · built 2024

  • Transit Courier: Diesel DV-Neo Engine Coolant Pump UpdateR/2026/237 · 15/06/2026

    Affected vehicles may have been repaired using a coolant pump with a potential issue. This issue may lead to incorrect engine timing resulting in an engine failure causing a sudden loss of power without prior warning. The engine cannot be restarted.

    Remedy: Check and replace the water pump and timing belt if necessary.

    Listed for: KUGA, FOCUS, TOURNEO CONNECT, TRANSIT CONNECT, TRANSIT COURIER · built 2019–2024

  • A battery may have an incorrectly positioned/welded busbar in one of the battery arraysR/2022/003 · 15/02/2022

    A battery may have an incorrectly positioned/welded busbar in one of the battery arrays

    Remedy: Install a new High Voltage battery.

    Listed for: KUGA PHEV · built 2020–2021

  • A small number of vehicles may be fitted with tyres that do not meet the high specification expected.R/2023/042 · 10/02/2023

    A small number of vehicles may be fitted with tyres that do not meet the high specification expected.

    Remedy: Conduct a visual inspection of the summer tyres to identify known and specific build codes. If after inspecting the vehicle a tyre(s) is identified as one of the known specific build numbers that fal…

    Listed for: KUGA · built 2022

  • The fuel operated heater could start inadvertentlyR/2020/214 · 09/09/2020

    The Fuel Operated Heater could start inadvertently

    Remedy: New SYNC system software must be applied.

    Listed for: KUGA · built 2019–2020

  • 25S21 Kuga - Powertrain Control Module (PCM) Software UpdateR/2025/163 · 09/05/2025

    On affected vehicles the remedy software for a previous recall which was needed to mitigate a potential fire risk may not have been installed correctly.

    Remedy: Update the Power Control Module software and perform an additional verification process to ensure the software has been installed correctly.

    Listed for: KUGA · built 2019–2023

  • CrossCar: Sync3 Rear-View Camera Software UpdateR/2025/359 · 08/09/2025

    On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.

    Remedy: Update the vehicle software to the latest level.

    Listed for: KUGA, TRANSIT, MONDEO, FIESTA, GALAXY, FOCUS, TRANSIT COURIER, TRANSIT CUSTOM, ECOSPORT, EXPLORER, PUMA, TOURNEO CUSTOM… · built 2018–2023

  • Multi Vehicle Line (MVL): Telecommunications Control Module (TCU) loss of Function Software UpdateR/2026/181 · 05/05/2026

    Affected vehicles may experience a loss of emergency call system (eCall) functionality which impacts both automatic and manual eCall events.

    Remedy: Update the Telematics Control Unit software to the latest level.

    Listed for: FOCUS, GALAXY, KUGA, MONDEO, PUMA, S-MAX · built 2019–2024

  • 25C79 Kuga - Powertrain Control Module Software UpdateR/2026/030 · 03/02/2027

    On affected vehicles the software repair for previous recall 25C79 may not have been delivered properly and the Powertrain Control Module software may deliver lower power output than intended.

    Remedy: Update the Powertrain Control Module software and perform an additional verification process to ensure the configuration has been installed correctly.

    Listed for: KUGA · built 2019–2020

Measured at MOT: how a 2023 Kuga fails more often

Based on 38,297 first MOT tests of this model at 3 years old (cars first used 2021–2022), compared against every car of the same age and fuel.

Nothing stands out. No category fails clearly more often on this model than on cars of the same age and fuel.

    How to read this

    These are MOT outcomes for other cars of the same model, age and fuel — not a prediction about this one, and not a fault diagnosis. A high rate means the category is worth checking, not that this car has a problem.

    A comparison is only shown where it survives its own margin of error. Where a model is only slightly above average, both rates are shown and no multiple is given, because the data cannot tell the difference.

    MOT results reflect how a car has been used and maintained as much as the model itself. High mileage, short journeys and deferred servicing all show up here.

    Contains public sector information licensed under the Open Government Licence v3.0. Failure rates derived by FindServiceHistory from the DVSA anonymised MOT test and failure-item extracts.

    Kuga Mk2 (2012–2019)

    Acknowledged by the manufacturer

    Recalls, extended warranties, compensation schemes, service actions and statements.

    Reported by owners and the motoring press

    Problems at least two independent publishers report, that the maker has not acknowledged. They describe the model, not every car.

    DVSA recalls for the Kuga Mk2

    Listed by DVSA for this model during these build years. Not every car is affected — check yours by VIN on GOV.UK.

    • Lower seatbelt bolt may not be tightened to specificationR/2022/304 · 27/10/2022

      The lower front seatbelt bolt may not be correctly tightened to specification.

      Remedy: Inspect and re-torque the front lower seatbelt bolts to specification

      Listed for: KUGA · built 2019–2021

    • In the event of a fuel injector failing this will potentially cause a fuel leak.R/2023/080 · 27/03/2023

      In the event of a fuel injector failing this will potentially cause a fuel leak.

      Remedy: A drain tube will need to be installed to allow safe passage of the fuel away from hot surfaces in the event of a leak occurring. Also the dealer will perform a PCM software update that will reduce t…

      Listed for: KUGA · built 2019–2022

    • 23S27 Kuga S-Max/Galaxy 2.5L HEV/PHEV Engine: Engine Compartment IssueR/2023/175 · 26/02/2024

      Engine failure that may lead to a breach of the engine oil sump or engine block

      Remedy: Software update

      Listed for: S-MAX/GALAXY, KUGA · built 2019–2022

    • Vehicles may have an issue with the current software that contols the funtionality of the ECALL systemR/2021/177 · 21/05/2021

      Vehicles may have an issue with the current software that controls the functionality of the eCall system.

      Remedy: Carry out a software update.

      Listed for: KUGA, PUMA, FOCUS, EXPLORER · built 2019–2021

    Show 11 more
    • X-Car Powertain Control Module (PCM) Software UpdateR/2025/094 · 19/12/2024

      Affected vehicles may develop a crack in the Diesel Particulate Filter (DPF).

      Remedy: Update software to prevent a cracked DPF. Test and replace DPFs that are already cracked.

      Listed for: MONDEO, CMAX, KUGA, FOCUS (SDPF), S-MAX, GALAXY, TRANSIT CUSTOM, FOCUS MCA, FOCUS, ECOSPORT, B-MAX, FIESTA MCA, TRANSIT… · built 2014–2022

    • Transit Courier: Diesel DV-Neo Engine Coolant Pump UpdateR/2026/237 · 15/06/2026

      Affected vehicles may have been repaired using a coolant pump with a potential issue. This issue may lead to incorrect engine timing resulting in an engine failure causing a sudden loss of power without prior warning. The engine cannot be restarted.

      Remedy: Check and replace the water pump and timing belt if necessary.

      Listed for: KUGA, FOCUS, TOURNEO CONNECT, TRANSIT CONNECT, TRANSIT COURIER · built 2019–2024

    • The fuel operated heater could start inadvertentlyR/2020/214 · 09/09/2020

      The Fuel Operated Heater could start inadvertently

      Remedy: New SYNC system software must be applied.

      Listed for: KUGA · built 2019–2020

    • 25S21 Kuga - Powertrain Control Module (PCM) Software UpdateR/2025/163 · 09/05/2025

      On affected vehicles the remedy software for a previous recall which was needed to mitigate a potential fire risk may not have been installed correctly.

      Remedy: Update the Power Control Module software and perform an additional verification process to ensure the software has been installed correctly.

      Listed for: KUGA · built 2019–2023

    • CrossCar: Sync3 Rear-View Camera Software UpdateR/2025/359 · 08/09/2025

      On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.

      Remedy: Update the vehicle software to the latest level.

      Listed for: KUGA, TRANSIT, MONDEO, FIESTA, GALAXY, FOCUS, TRANSIT COURIER, TRANSIT CUSTOM, ECOSPORT, EXPLORER, PUMA, TOURNEO CUSTOM… · built 2018–2023

    • Multi Vehicle Line (MVL): Telecommunications Control Module (TCU) loss of Function Software UpdateR/2026/181 · 05/05/2026

      Affected vehicles may experience a loss of emergency call system (eCall) functionality which impacts both automatic and manual eCall events.

      Remedy: Update the Telematics Control Unit software to the latest level.

      Listed for: FOCUS, GALAXY, KUGA, MONDEO, PUMA, S-MAX · built 2019–2024

    • 25SC4 Kuga - Do not charge high voltage battery to levels above 80%R/2025/527 · 04/11/2025

      On affected vehicles the high voltage battery may have some cells that could potentially develop a short circuit leading to a Stop Safely Now message and possible loss of motive power or battery thermal venting.

      Remedy: Update the vehicle's Battery Energy Control Module software.

      Listed for: KUGA · built 2019–2026

    • The HV battery pack can overheat and result in the venting of hot gasR/2020/224 · 04/09/2020

      The HV battery pack can overheat and result in the venting of hot gas which can ignite vehicle components or in extreme cases the entire vehicle.

      Remedy: To prevent a vehicle fire the vehicles should not be charged using the external charging cable and the vehicles should only be driven using the default Auto EV mode only.

      Listed for: KUGA · built 2019–2020

    • Side and/or knee airbag may fail to deploy in a collisionR/2017/241 · 04/09/2017

      The airbag initiator may be defective and may prevent the side airbag(s) and/or knee airbag deploying in the event of an accident. In a collision the airbags not deploying could put the occupants at further risk.

      Remedy: Recall the 1943 vehicles that are likely to be affected to check and where necessary replace the side and knee protection airbags complete with initiators.

      Listed for: KUGA, CMAX, FOCUS · built 2016

    • 25C79 Kuga - Powertrain Control Module Software UpdateR/2026/030 · 03/02/2027

      On affected vehicles the software repair for previous recall 25C79 may not have been delivered properly and the Powertrain Control Module software may deliver lower power output than intended.

      Remedy: Update the Powertrain Control Module software and perform an additional verification process to ensure the configuration has been installed correctly.

      Listed for: KUGA · built 2019–2020

    • The high voltage battery control charger module connector may be damagedR/2020/196 · 02/07/2020

      The High Voltage Battery Control Charger Module (BCCM) connector may be damaged

      Remedy: An inspection of the BCCM is required to confirm an undamaged connector. If a failed inspection occurs the vehicle must be reworked with a replacement BCCM and charge cable.

      Listed for: KUGA · built 2019–2020

    Measured at MOT: how a 2016 Kuga fails more often

    Based on 42,116 first MOT tests of this model at 10 years old (cars first used 2014–2015), compared against every car of the same age and fuel.

    Nothing stands out. No category fails clearly more often on this model than on cars of the same age and fuel.

      How to read this

      These are MOT outcomes for other cars of the same model, age and fuel — not a prediction about this one, and not a fault diagnosis. A high rate means the category is worth checking, not that this car has a problem.

      A comparison is only shown where it survives its own margin of error. Where a model is only slightly above average, both rates are shown and no multiple is given, because the data cannot tell the difference.

      MOT results reflect how a car has been used and maintained as much as the model itself. High mileage, short journeys and deferred servicing all show up here.

      Contains public sector information licensed under the Open Government Licence v3.0. Failure rates derived by FindServiceHistory from the DVSA anonymised MOT test and failure-item extracts.

      Kuga Mk1 (2008–2012)

      Acknowledged by the manufacturer

      Recalls, extended warranties, compensation schemes, service actions and statements.

      Reported by owners and the motoring press

      Problems at least two independent publishers report, that the maker has not acknowledged. They describe the model, not every car.

      Nothing reported that met our bar of two independent publishers.

      DVSA recalls for the Kuga Mk1

      Listed by DVSA for this model during these build years. Not every car is affected — check yours by VIN on GOV.UK.

      • B-pillar trim insulation too close to the seat belt pretentionerR/2017/238 · 30/08/2017

        In the event of a colision which deploys the front seat belt retractor pre-tensioner there is a possibility that the insulation material on the inner face of lower 'B' pillar trim could be subjected to a concentrated heat source that could ignite the insulation material resulting in fire.

        Remedy: Remove a section of the insulation material on both �B� pillar trims.

        Listed for: KUGA · built 2012–2014

      • Hard brake pedal may occur during engine warm upR/2009/050 · 21/05/2009

        During engine warm up it is possible that the non return valve within the vacuum pump may stick. It is possible that if sufficient brake applications are made before the valve releases the vacuum stored within the brake booster will be used up and a hard brake pedal and longer stopping distances may result.

        Remedy: Recall the vehicles that are likely to be affected to fit a revised design of non return valve to the brake vacuum pump.

        Listed for: KUGA, GALAXY, MONDEO, S-MAX, FOCUS, CMAX · built 2008–2009

      • Risk of fireR/2016/067 · 18/11/2016

        The heated washer jets may have jet heating elements which are not correctly sealed. There is a possibility that poor sealing could lead to corrosion due to water ingress and subsequent overheating of the jets. An overheating jet element will damage the nozzle housing and may cause local heat/fire damage to the cowl g…

        Remedy: Recall the vehicles that are likely to be affected and fit new washer jets.

        Listed for: KUGA · built 2008–2010

      • Heated washer jets may overheatR/2017/107 · 05/06/2017

        The heated washer jets fitted to some Kuga vehicles may have jet heating elements that are not correctly sealed. There is a possibility that poor sealing could lead to corrosion due to water ingress and subsequent overheating of the jets. An overheating jet element will damage the nozzle housing and may cause local he…

        Remedy: Recall the vehicles that are likely to be affected and fit new washer jets.

        Listed for: KUGA · built 2010

      Measured at MOT: how a 2010 Kuga fails more often

      Based on 5,533 first MOT tests of this model at 16–17 years old (cars first used 2007–2009), compared against every car of the same age and fuel.

      Nothing stands out. No category fails clearly more often on this model than on cars of the same age and fuel.

        How to read this

        These are MOT outcomes for other cars of the same model, age and fuel — not a prediction about this one, and not a fault diagnosis. A high rate means the category is worth checking, not that this car has a problem.

        A comparison is only shown where it survives its own margin of error. Where a model is only slightly above average, both rates are shown and no multiple is given, because the data cannot tell the difference.

        MOT results reflect how a car has been used and maintained as much as the model itself. High mileage, short journeys and deferred servicing all show up here.

        Contains public sector information licensed under the Open Government Licence v3.0. Failure rates derived by FindServiceHistory from the DVSA anonymised MOT test and failure-item extracts.

        MOT failure rate: the Kuga against vehicles its age

        In our analysis of DVSA's anonymised MOT data for 2024 and 2025, 21.3% of 565,375 initial MOT tests on the Ford Kuga failed at the first attempt — 13% less often than vehicles of the same ages and fuel types, which failed 24.6%.

        KugaCars of the same age and fuel (all makes)

        Ford Kuga initial MOT failure rate by age band, against vehicles of the same age and fuel
        AgeTestsBarsKugaSame age & fuelDifference
        3–5 years158,212
        13.2%15.8%15% lower
        6–9 years266,062
        19.3%23.6%18% lower
        10–14 years123,118
        33.2%35.6%6% lower
        15–19 years17,983
        40.5%42.4%About the same

        These describe the model, not one car: how vehicles are used and maintained shows up as much as how they were built. Differences are the conservative end of a 95% confidence interval.

        Contains public sector information licensed under the Open Government Licence v3.0. Rates and comparisons are FindServiceHistory's own analysis, not DVSA figures.

        These describe the model, not one car. Plenty of cars never have the problems their model is known for, and a recall may already have been done on yours. Every problem links to its sources; a reported problem needs two independent publishers before we list it.

        Recalls are listed by DVSA for the model around its build date — check a specific car by VIN at GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0.

        Common questions

        What are the most common Kuga problems?

        For cars built from 2012, the problems at least two independent publishers report include: Diesel particulate filter (DPF) clogging and repair bills; PowerShift automatic: harsh shifts and costly gearbox repairs; Early EcoBoost petrols: coolant tank faults and head-gasket failure; Electrical faults, including a battery drained by the alarm. Which apply depends on the generation and engine — they are listed generation by generation above, each with its sources.

        Has the Kuga been recalled?

        Yes. DVSA lists recalls for the Kuga built from 2012, shown above by generation. A recall covers a range of chassis numbers, so not every car is affected — check a specific car by VIN on GOV.UK, or by registration with our checker.

        Does my Kuga have these problems?

        Not necessarily. These describe the model; many cars never have them, and a well-maintained car is less likely to. Enter your registration above to see the problems for your exact generation and engine, and whether DVSA records an outstanding recall on it. Whether a known problem was fixed is what a service history check shows.

        Has this Kuga had the work done?

        A known problem matters far less on a car whose dealer records show it was fixed. A service history check returns the manufacturer's own dealership records for a specific car — and there's no charge if we find nothing.

        Check a Ford service history

        More common problems