Ford Transit Custom common problems and recalls

Incorrect instructions for setting passenger airbag deactivation in the printed Owner�s Manual if fitted and in the SYNC4 instructions. The customer may be unable to identify how to switch OFF/ON the passenger airbag when installing a rear-facing child seat.

Remedy: Replacement instructions issued

Listed for: TRANSIT CUSTOM · built 2023

Affected vehicles may experience a malfunctioning child lock feature on the dual power sliding doors due to a missing wire in the wiring harness.

Remedy: Fit the missing wire and route alongside the existing loom.

Listed for: TRANSIT CUSTOM · built 2024–2025

On affected vehicles the engine idler gear bolt may shear resulting in the idler gear dropping and primary drive failure. This can result in complete engine failure leading to a stall and/or no start condition.

Remedy: Replace the idler gear and idler bolt.

Listed for: TRANSIT, TRANSIT CUSTOM · built 2024–2025

On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.

Remedy: Update the Driver and Passenger Door Modules with the latest software and verify the process to ensure correct installation.

Listed for: TRANSIT CUSTOM · built 2023–2024

On affected vehicles the Certificate of Conformity (CoC) may contain inaccurate CO2 data. As a result the CoCs state a lower CO2 value than intended.

Remedy: Dealers will exchange CoC papers and help owners update their vehicle’s registration documentation. Ford will reimburse any underpaid purchase tax due as a result of the vehicle’s re-registration.

Listed for: TRANSIT · built 2022–2024

On affected vehicles insufficient clearance between the wiring harness and transmission housing may lead to damaged wiring or chafing which can cause a short circuit and arcing increasing the risk of fire.

Remedy: Check the wiring harness. Repair reposition and secure if necessary. .

Listed for: TRANSIT · built 2024–2025

On affected vehicles the front wiper motor may not operate or may operate intermittently resulting in reduced or lost visibility in certain conditions.

Remedy: Update the wiper motor software and if necessary replace the wiper motor.

Listed for: TRANSIT CUSTOM, TOURNEO CUSTOM · built 2023–2026

On affected vehicles one of the front suspension bolts may have been overtightened during manufacturer which may cause it to weaken and fracture over time.

Remedy: Replace the affected front suspension bolt.

Listed for: TRANSIT · built 2025

Affected vehicles have been fitted with an incorrect side airbag on the front right seat. There is no significant increase in severity of harm. In the case of a side impact airbag performance still meets ECE135 and ECE95 requirements.

Remedy: Replace the front right-side airbag.

Listed for: TRANSIT COURIER · built 2024

On affected vehicles there is a potential software issue causing the rear-view camera not to function as intended.

Remedy: Update the Accessory Protocol Interface Module (APIM) software to the latest level.

Listed for: TRANSIT, FOCUS, TRANSIT COURIER, MACH-E, RANGER, TRANSIT CUSTOM, MUSTANG · built 2020–2024

Affected vehicles may experience loss of communication with the Door modules resulting in the Blind Spot Indicator System (BLIS) feature Window regulator mirror adjust and turn indicator repeater not working during this time. The mirror-mounted indicator lamps lack of function combined with the absence of a driver tel…

Remedy: Install updated door control software.

Listed for: TRANSIT CUSTOM, TOURNEO CUSTOM · built 2025–2026

On affected vehicles a fracture of the shock absorber's top bush eye ring may result in reduced ride quality and compromised handling.

Remedy: Inspect and replace the rear shock absorbers if required.

Listed for: TRANSIT CUSTOM · built 2025

Transit Custom vehicles that might have been loaded with the incorrect software for the Power Steering Control Module (PSCM) during the manufacturing process. Having the incorrect software could lead to the Lane Change Warning Assist (LCWA) to not work as intended.

Remedy: The Ford Dealer will update the software to the latest level in order to restore full functionality.

Listed for: TRANSIT CUSTOM · built 2023–2024

The wrong brake line hose may have been installed on the right rear. The longer brake line could create a touch condition with the rear wheel which could in turn cause a brake fluid leak. In the event of a leak you may notice a soft brake pedal feel and a red warning light will illuminate in the cluster. The brake sys…

Remedy: Inspect and replace with correct hose.

Listed for: TRANSIT · built 2023

Transit Custom vehicles may have received an incomplete software update or no update prior to leaving the plant. For vehicles affected by this concern and have received an incomplete software update the Advanced Driver Assistance System (ADAS) will not function as designed. Customers will be presented with a yellow wa…

Remedy: Software update

Listed for: TRANSIT CUSTOM · built 2023

Affected vehicles may experience a fuel leak from the fuel rail due to a manufacturing defect.

Remedy: Install a new fuel rail.

Listed for: TRANSIT COURIER · built 2025

Affected vehicles may experience a delay in the activation of their automatic dipped-beam headlamps when ambient light drops for example when entering a tunnel due to incorrect Body Control Module (BCM) software

Remedy: Update the BCM software.

Listed for: TRANSIT COURIER · built 2023–2025

On affected vehicles there may be a clash between a wiring harness and the brake lines. This could lead to wear corrosion and a brake tube leak leading to reduced stopping performance.

Remedy: Check the brake line and wiring harness and rework where necessary.

Listed for: TRANSIT CUSTOM, TOURNEO CUSTOM · built 2024

Affected vehicles may experience chafing between the fuel line support shield and the fuel line which could result in damage to the fuel line.

Remedy: Replace the fuel line support shield (bracket). Inspect the fuel lines and rework if necessary.

Listed for: FIESTA, PUMA, TRANSIT COURIER, TOURNEO COURIER · built 2021–2024

On affected vehicles in the event of a crash that triggers the passenger airbag the inflator tube may rupture. The rupture can result in metal fragmentation damage to the airbag cushion complete loss of airbag functionality and an increased risk of injury or death.

Remedy: Replace the passenger airbag.

Listed for: TRANSIT CUSTOM · built 2023–2025

On affected vehicles information on safety instructions (location of emergency exits fire extinguishers and emergency hammers) is missing in the SYNC information screen.

Remedy: Update the SYNC system software to add the necessary information and diagrams.

Listed for: TRANSIT · built 2025

Courier vehicles where the hand brake electrical wiring could get damaged. This could result in the park brake light being illuminated at all times regardless of whether the park brake lever is physically applied. There is a risk that the customer may assume the park brake is applied when it is not increasing the risk…

Remedy: Inspect rework if required or replace if damaged.

Listed for: TRANSIT COURIER, TOURNEO COURIER · built 2023–2024

Affected vehicles may have been repaired using a coolant pump with a potential issue. This issue may lead to incorrect engine timing resulting in an engine failure causing a sudden loss of power without prior warning. The engine cannot be restarted.

Remedy: Check and replace the water pump and timing belt if necessary.

Listed for: KUGA, FOCUS, TOURNEO CONNECT, TRANSIT CONNECT, TRANSIT COURIER · built 2019–2024

Affected vehicles may be equipped with a Driver Facing Camera that may not work as intended and therefore not compliant with current regulatory requirements.

Remedy: Replace the Driver Status Monitoring Camera Control Module.

Listed for: TOURNEO CUSTOM, TRANSIT CUSTOM · built 2026

A number of Transit and Tourneo Courier vehicles have been identified where the warning chimes may not be operating as intended the chimes may not be audible which does not meet ECE regulation. For vehicles affected by this concern the overall functionality of the vehicle is not affected but some warning chimes may fa…

Remedy: Apply software update

Listed for: TOURNEO COURIER, TRANSIT COURIER · built 2023–2024

While monitoring vehicles in operation we have become aware of a number of Transit Chassis vehicles may have damage to a section of the vehicle’s chassis. The chassis is the structural element of the vehicle.

Remedy: Inspect and replace vehicle if required possible reworking.

Listed for: TRANSIT · built 2023–2024

A small number of Courier vehicles that could potentially develop a touch condition over time between the brake line union nut and the fuel tank. If the brake line union nut connection becomes loose due to a touch condition with the fuel tank the friction with the fuel tank may lead to a brake fluid leak or in some ca…

Remedy: The affected vehicles will be inspected and a protective spacer that was designed to prevent any potential chaffing will be installed.

Listed for: TRANSIT COURIER, TOURNEO COURIER · built 2023–2024

The SYNC screen may display a blue or black image when the vehicle is placed in reverse or when the 360 degree view is selected and available (during low-speed operation).

Remedy: Replace rear camera and update software

Listed for: TRANSIT · built 2021–2023

On affected vehicles there is potentially an issue with the window automatic reversal system (bounce back system). Under certain circumstances a closing window could exert a force of over 100N.

Remedy: Update driver and passenger door modules software.

Listed for: TRANSIT CUSTOM · built 2023–2024

On affected vehicles the handbrake jumper cable may slip leading to a complete loss of parking-brake holding capability.

Remedy: Test measure and replace parking brake cable jumper harness if necessary.

Listed for: TOURNEO COURIER, TRANSIT COURIER · built 2025

Affected vehicles have been produced without the required front side marker lamps.

Remedy: Remove the existing front door body side mouldings and replace with new body side mouldings that include the side marker lamps.

Listed for: TRANSIT · built 2025

On affected vehicles there may be damage to a section of the vehicle’s chassis.

Remedy: Check the vehicle chassis and if found with a defect in the areas shown the manufacturer will buy back the vehicle.

Listed for: TRANSIT · built 2023–2024

On affected vehicles there is mismatch of details between the Vehicle Identification (VIN) Label Certificate of Conformity (CoC) and vehicle registration documents with regards to towing.

Remedy: Replace the VIN label exchange the CoC papers and help with updating registration documentation if required.

Listed for: TRANSIT COURIER · built 2024

On affected left-hand drive (LHD) vehicles there is a risk of a leak from a fuel line on to the diesel particulate filter (DPF) and/or exhaust components which may in a worst-case scenario result in an under-bonnet fire.

Remedy: Fit modified fuel feed line.

Listed for: TOURNEO CUSTOM, TRANSIT CUSTOM · built 2023–2024

Affected vehicles potentially have a leaking screw connection in the rear left brake circuit. There is potential for the brake system to lack hydraulic pressure resulting in longer brake pedal travel and reduced brake performance.

Remedy: Replace the affected part.

Listed for: TOURNEO CONNECT, TRANSIT CONNECT · built 2024

Affected vehicles may experience a lack of lubrication to the rear wheel bearings leading to premature failure.

Remedy: Check of vehicles current mileage and where necessary inspect bearing to ensure full lubrication with parts replaced as necessary.

Listed for: TRANSIT · built 2023–2024

On affected vehicles the Moving Off Information System (MOIS) has been disabled so it is unable to warn of pedestrians or cyclists close to and in front of the vehicle.

Remedy: Update the software to enable the MOIS.

Listed for: TRANSIT · built 2025–2026

On affected vehicles the correct tightening torque was not reached on some of the exhaust manifold nuts during the manufacturing process. This could lead to exhaust gas leaking and the melting of the nearby plastic oil separator causing oil to leak on to hot surfaces and the risk of fire.

Remedy: Visually check to confirm all nut positions and condition. Remove the engine and replace the nut and stud if not ok.

Listed for: TRANSIT, TRANSIT CUSTOM · built 2025

On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.

Remedy: Update the vehicle software to the latest level.

Listed for: KUGA, TRANSIT, MONDEO, FIESTA, GALAXY, FOCUS, TRANSIT COURIER, TRANSIT CUSTOM, ECOSPORT, EXPLORER, PUMA, TOURNEO CUSTOM… · built 2018–2023

Ford constantly monitors production processes and vehicles in operation. While monitoring vehicles in operation we have become aware of a number of Transit Chassis vehicles which may require a strengthening plate to be fitted to the vehicle’s chassis. The strengthening plate is precautionary and will provide additiona…

Remedy: The Ford dealer will visually inspect the affected chassis section for any initial damage and will install a reinforcement plate to prevent any potential future deformation.

Listed for: TRANSIT · built 2023–2024

Affected vehicles may have been built with a potential defect on the instrument panel due to a manufacturing process which could affect passenger airbag operation in the event of a crash.

Remedy: Replace the instrument panel.

Listed for: TOURNEO COURIER, TRANSIT COURIER · built 2025

On affected vehicles the software repair for previous recall 25C80 may not have been delivered properly and incorrect Body Control Module (BCM) software may prevent the side parking lights from functioning as intended

Remedy: Update the BCM software and perform an additional verification process to ensure the configuration has been installed correctly.

Listed for: TRANSIT · built 2024

Courier vehicles on which the brake system may be contaminated with mineral oil. This can cause swelling of rubber components in the brake system (hydraulic seals brake hoses etc). In some circumstances if swelling occurs there is potential for the brake system to lack hydraulic pressure which may result in longer bra…

Remedy: The Ford dealer will inspect the brake system on all affected vehicles and will replace all the parts affected by this condition.

Listed for: TRANSIT COURIER · built 2023

On affected vehicles the incorrect software could prevent the Side Parking Light function from operating as intended therefore failing to comply with existing regulations.

Remedy: Update the Body Control Module software.

Listed for: TRANSIT · built 2024

Affected vehicles may have been manufactured with a bench seat frame with a suspect weld due to a manufacturing defect. This could compromise the occupant restraint during a frontal crash potentially increasing the risk of injury.

Remedy: Replace the bench seat frame.

Listed for: TRANSIT CUSTOM · built 2025

On affected vehicles the front outboard seatbelts may show fraying due to coming into contact with metal swarf from the production process.

Remedy: Replace the front outboard seatbelts.

Listed for: TRANSIT CUSTOM · built 2024–2026

On affected vehicles the software repair for previous recall 24C06 may not have been delivered properly and certain warning chimes may not be audible.

Remedy: Update the Audio Front Control Module software and perform an additional verification process to ensure the configuration has been installed correctly.

Listed for: TRANSIT COURIER · built 2024

A small number of Transit vehicles have been manufactured with an incorrect tow bar that does not meet the correct load specifications. It is important for the affected vehicles to be returned to a Ford Authorised Dealer. If the tow load is in excess of 2600kg this could potentially result in the trailer becoming deta…

Remedy: Install the correct tow bar free of charge parts and labour.

Listed for: TRANSIT · built 2022–2023

Certain vehicles were built with a potential issue affecting the coolant pump. This issue may lead to an engine failure causing a sudden loss of power without prior warning.

Remedy: Replace the coolant pump including a prior level gear without water steam treatment.

Listed for: TRANSIT COURIER · built 2025–2026

On affected vehicles the remedy software for a previous recall may not have been installed correctly. In the event of a high voltage battery cell internal short customers may experience a battery power off resulting in a loss of motive power with coasting and battery thermal venting potentially resulting in a vehicle…

Remedy: Update the Battery Energy Control Module software. If a high voltage battery cell capacity anomaly is detected replace the high voltage battery pack.

Listed for: TRANSIT CUSTOM, TOURNEO CUSTOM · built 2019–2021

Affected vehicles may not have the remedy for recall 22C32 installed correctly. These vehicles may still have the incorrect configuration loaded onto the Body Control Module which may prevent the position lights from functioning as intended.

Remedy: Update the Daytime Running Lamps configuration and perform a software verification procedure.

Listed for: TOURNEO CONNECT, TRANSIT CONNECT · built 2018–2019

Affected vehicles may have an issue with the rear-view camera. Drivers may experience a distorted or loss of image.

Remedy: Check vehicle and replace camera as required.

Listed for: EDGE, MUSTANG, TRANSIT CONNECT · built 2014–2019

On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.

Remedy: Update the Driver and Passenger Door Modules with the latest software and verify the process to ensure correct installation.

Listed for: TRANSIT CUSTOM · built 2023–2024

On affected vehicles the Certificate of Conformity (CoC) may contain inaccurate CO2 data. As a result the CoCs state a lower CO2 value than intended.

Remedy: Dealers will exchange CoC papers and help owners update their vehicle’s registration documentation. Ford will reimburse any underpaid purchase tax due as a result of the vehicle’s re-registration.

Listed for: TRANSIT · built 2022–2024

On affected vehicles the front wiper motor may not operate or may operate intermittently resulting in reduced or lost visibility in certain conditions.

Remedy: Update the wiper motor software and if necessary replace the wiper motor.

Listed for: TRANSIT CUSTOM, TOURNEO CUSTOM · built 2023–2026

On affected vehicles there is a potential software issue causing the rear-view camera not to function as intended.

Remedy: Update the Accessory Protocol Interface Module (APIM) software to the latest level.

Listed for: TRANSIT, FOCUS, TRANSIT COURIER, MACH-E, RANGER, TRANSIT CUSTOM, MUSTANG · built 2020–2024

According to Ford’s records certain Transit vehicles may not have the remedy for Compliance Recall 21C32 installed correctly but were recorded as having received the repair successfully. Because the correct configuration update may not have been installed on these vehicles the underlying condition may still exist ther…

Remedy: Dealers will update the Instrument Panel Cluster (IPC) configuration to the latest available level.

Listed for: TRANSIT · built 2020–2021

Transit Custom vehicles that might have been loaded with the incorrect software for the Power Steering Control Module (PSCM) during the manufacturing process. Having the incorrect software could lead to the Lane Change Warning Assist (LCWA) to not work as intended.

Remedy: The Ford Dealer will update the software to the latest level in order to restore full functionality.

Listed for: TRANSIT CUSTOM · built 2023–2024

The wrong brake line hose may have been installed on the right rear. The longer brake line could create a touch condition with the rear wheel which could in turn cause a brake fluid leak. In the event of a leak you may notice a soft brake pedal feel and a red warning light will illuminate in the cluster. The brake sys…

Remedy: Inspect and replace with correct hose.

Listed for: TRANSIT · built 2023

Transit Custom vehicles may have received an incomplete software update or no update prior to leaving the plant. For vehicles affected by this concern and have received an incomplete software update the Advanced Driver Assistance System (ADAS) will not function as designed. Customers will be presented with a yellow wa…

Remedy: Software update

Listed for: TRANSIT CUSTOM · built 2023

A number of vehicles fitted with a 1.0 1.5 or 1.6 Ecoboost engine and 6-speed manual transmission could suffer clutch pressure plate fracture. This results in clutch smell reduced vehicle speed and performance. In the unlikely event of clutch pressure plate fracture a noise (thud / bang) could be heard from the vicini…

Remedy: To prevent the repeated heating /cooling events a new calibration has been developed for vehicles fitted with Engine Stop Start feature. The software with the additional feature sets the Instrument p…

Listed for: TRANSIT CONNECT · built 2016–2018

Affected vehicles may experience a delay in the activation of their automatic dipped-beam headlamps when ambient light drops for example when entering a tunnel due to incorrect Body Control Module (BCM) software

Remedy: Update the BCM software.

Listed for: TRANSIT COURIER · built 2023–2025

Some vehicles may have been built with an additional bolt that may be loose within the Electric Power Assisted Steering (EPAS).

Remedy: Replace the steering gear on all vehicles affected.

Listed for: TRANSIT, TRANSIT CUSTOM · built 2019–2021

The brake booster diaphragm plate can crack causing the internal membrane to split and leading to sudden loss of brake performance.

Remedy: Replace the brake booster (servo).

Listed for: TRANSIT CONNECT · built 2020

On affected vehicles the rear driveshaft bearing support bracket has not been fitted with the intended internal bushes.

Remedy: Fit a new driveshaft bearing support bracket.

Listed for: TRANSIT · built 2019–2020

Vehicles may have been fitted with the wrong twin battery positive cable.

Remedy: Inspect affected vehicles install a new twin battery cable and correct the cable routing if the concern is identified.

Listed for: TRANSIT CUSTOM · built 2019

Affected vehicles may experience chafing between the fuel line support shield and the fuel line which could result in damage to the fuel line.

Remedy: Replace the fuel line support shield (bracket). Inspect the fuel lines and rework if necessary.

Listed for: FIESTA, PUMA, TRANSIT COURIER, TOURNEO COURIER · built 2021–2024

On affected vehicles in the event of a crash that triggers the passenger airbag the inflator tube may rupture. The rupture can result in metal fragmentation damage to the airbag cushion complete loss of airbag functionality and an increased risk of injury or death.

Remedy: Replace the passenger airbag.

Listed for: TRANSIT CUSTOM · built 2023–2025

A non approved tow bar was fitted during manufacture. The rating of the fitted towbar is below the vehicles approved gross train mass (GTM) and could fail if the vehicle is loaded to it's maximum GTM.

Remedy: On affected vehicles Replace tow bar with an approved towbar of the correct rating.

Listed for: TRANSIT · built 2012–2015

Due to an Instrument Panel Cluster misconfiguration the Advanced Emergency Braking System warning messages have been disabled.

Remedy: Update the Instrument cluster configuration.

Listed for: TRANSIT · built 2020–2021

A number of vehicles fitted with a 1.0 1.5 or 1.6 Ecoboost engine and 6-speed manual transmission could suffer clutch pressure plate fracture. This results in clutch smell reduced vehicle speed and performance. In the unlikely event of clutch pressure plate fracture a noise (thud / bang) could be heard from the vicini…

Remedy: To prevent the repeated heating /cooling events a new calibration has been developed for vehicles fitted with Engine Stop Start feature. The software with the additional feature sets the Instrument p…

Listed for: TRANSIT CONNECT · built 2012–2016

Courier vehicles where the hand brake electrical wiring could get damaged. This could result in the park brake light being illuminated at all times regardless of whether the park brake lever is physically applied. There is a risk that the customer may assume the park brake is applied when it is not increasing the risk…

Remedy: Inspect rework if required or replace if damaged.

Listed for: TRANSIT COURIER, TOURNEO COURIER · built 2023–2024

Affected vehicles may have been repaired using a coolant pump with a potential issue. This issue may lead to incorrect engine timing resulting in an engine failure causing a sudden loss of power without prior warning. The engine cannot be restarted.

Remedy: Check and replace the water pump and timing belt if necessary.

Listed for: KUGA, FOCUS, TOURNEO CONNECT, TRANSIT CONNECT, TRANSIT COURIER · built 2019–2024

A number of Transit and Tourneo Courier vehicles have been identified where the warning chimes may not be operating as intended the chimes may not be audible which does not meet ECE regulation. For vehicles affected by this concern the overall functionality of the vehicle is not affected but some warning chimes may fa…

Remedy: Apply software update

Listed for: TOURNEO COURIER, TRANSIT COURIER · built 2023–2024

While monitoring vehicles in operation we have become aware of a number of Transit Chassis vehicles may have damage to a section of the vehicle’s chassis. The chassis is the structural element of the vehicle.

Remedy: Inspect and replace vehicle if required possible reworking.

Listed for: TRANSIT · built 2023–2024

Some vehicles may intermittently show the airbag light on.

Remedy: Vehicles need to be checked and parts changed if required.

Listed for: TRANSIT COURIER · built 2022

On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.

Remedy: Install a new electric motor.

Listed for: TRANSIT CUSTOM · built 2019–2021

A small number of Courier vehicles that could potentially develop a touch condition over time between the brake line union nut and the fuel tank. If the brake line union nut connection becomes loose due to a touch condition with the fuel tank the friction with the fuel tank may lead to a brake fluid leak or in some ca…

Remedy: The affected vehicles will be inspected and a protective spacer that was designed to prevent any potential chaffing will be installed.

Listed for: TRANSIT COURIER, TOURNEO COURIER · built 2023–2024

The SYNC screen may display a blue or black image when the vehicle is placed in reverse or when the 360 degree view is selected and available (during low-speed operation).

Remedy: Replace rear camera and update software

Listed for: TRANSIT · built 2021–2023

On affected vehicles there is potentially an issue with the window automatic reversal system (bounce back system). Under certain circumstances a closing window could exert a force of over 100N.

Remedy: Update driver and passenger door modules software.

Listed for: TRANSIT CUSTOM · built 2023–2024

The Rear Stabiliser bar may not be to specification. This could result in the Rear Stabiliser bar cracking and failing which will result in the vehicle handling characteristics being adversely affected.

Remedy: Recall the vehicles that are likely to be affected and fit a new rear stabiliser bar.

Listed for: TRANSIT · built 2015

The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.

Remedy: On affected vehicles the battery will be replaced.

Listed for: TRANSIT CUSTOM PHEV, EXPLORER, TRANSIT CUSTOM, EXPLORER PHEV · built 2019–2022

On affected vehicles there may be damage to a section of the vehicle’s chassis.

Remedy: Check the vehicle chassis and if found with a defect in the areas shown the manufacturer will buy back the vehicle.

Listed for: TRANSIT · built 2023–2024

On affected left-hand drive (LHD) vehicles there is a risk of a leak from a fuel line on to the diesel particulate filter (DPF) and/or exhaust components which may in a worst-case scenario result in an under-bonnet fire.

Remedy: Fit modified fuel feed line.

Listed for: TOURNEO CUSTOM, TRANSIT CUSTOM · built 2023–2024

A batch of fuel injector may have been assembled correctly. The internal valve can fail and cause reduced fuel pressure and engine shutdown shutdown with no restart.

Remedy: Recall the vehicles that are likely to be affected and check the injectors. If the injectors of concern are fitted they will be replaced.

Listed for: RANGER, TRANSIT · built 2014–2015

Affected vehicles may experience a lack of lubrication to the rear wheel bearings leading to premature failure.

Remedy: Check of vehicles current mileage and where necessary inspect bearing to ensure full lubrication with parts replaced as necessary.

Listed for: TRANSIT · built 2023–2024

There is a possibility that the fuel injector fuel return line connection/s may not be fully secured.

Remedy: Inspect the fuel injector fuel return line connections to ensure that the connections are fully secured and the locking tags are engaged.

Listed for: TRANSIT · built 2021

It has been identified that the mating surface of the vehicle body for the panoramic glass roof panel may have been contaminated during the primer phase of the instigation process. There is a possibility that this could cause poor adhesion between the panoramic glass roof panel and the vehicle body. This could result…

Remedy: Recall all affected vehicles to remove clean body and re-bond the panoramic glass roof panel.

Listed for: TOURNEO CONNECT, TRANSIT CONNECT · built 2013–2014

On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.

Remedy: Update the vehicle software to the latest level.

Listed for: KUGA, TRANSIT, MONDEO, FIESTA, GALAXY, FOCUS, TRANSIT COURIER, TRANSIT CUSTOM, ECOSPORT, EXPLORER, PUMA, TOURNEO CUSTOM… · built 2018–2023

Ford constantly monitors production processes and vehicles in operation. While monitoring vehicles in operation we have become aware of a number of Transit Chassis vehicles which may require a strengthening plate to be fitted to the vehicle’s chassis. The strengthening plate is precautionary and will provide additiona…

Remedy: The Ford dealer will visually inspect the affected chassis section for any initial damage and will install a reinforcement plate to prevent any potential future deformation.

Listed for: TRANSIT · built 2023–2024

It is possible that the material specification of the brake pedal pin retaining R clip is not correct. This can cause the spring tension of the clip to reduce. If not rectified there is a possibility that the R clip could become detached which can result in the separation of the brake pedal and the brake booster push…

Remedy: Recall all affected vehicles and replace the R clip with a new quality assured one.

Listed for: TRANSIT · built 2012–2013

An incorrectly torqued left hand seatbelt to seatbelt shoulder height adjuster bolt.

Remedy: Replace the left hand seatbelt and shoulder height adjuster with new parts.

Listed for: TRANSIT, TRANSIT CUSTOM · built 2017

Localized overheating of the engine cylinder head may cause the cylinder head to crack.This may cause a pressurized oil leak which in extreme circumstances could result in a fire in the engine compartment.

Remedy: On affected vehicles Inspect engine and cooling system. Replace affected components and fit a Coolant Level Sensor along with associated software to provide and audible and visual warning to the driv…

Listed for: TRANSIT CONNECT · built 2010–2014

Courier vehicles on which the brake system may be contaminated with mineral oil. This can cause swelling of rubber components in the brake system (hydraulic seals brake hoses etc). In some circumstances if swelling occurs there is potential for the brake system to lack hydraulic pressure which may result in longer bra…

Remedy: The Ford dealer will inspect the brake system on all affected vehicles and will replace all the parts affected by this condition.

Listed for: TRANSIT COURIER · built 2023

The rear brake pipe bracket to axle securing bolt may fail due to inconsistencies in bolt manufacture. Low clamp load of the joint could lead to bolt failure and subsequent fatigue failure of the rear brake bundy pipe. This would result loss of brake fluid and significantly reduced brake performance (single circuit br…

Remedy: The original bolt will be replaced with a new bolt and locking nut.

Listed for: TRANSIT · built 2010–2012

An improper bond may exist between the panorama roof and the vehicle body.

Remedy: Remove clean and reinstall the panoramic roof glass on the affected vehicles.

Listed for: TRANSIT CONNECT · built 2014–2016

A small number of Transit vehicles have been manufactured with an incorrect tow bar that does not meet the correct load specifications. It is important for the affected vehicles to be returned to a Ford Authorised Dealer. If the tow load is in excess of 2600kg this could potentially result in the trailer becoming deta…

Remedy: Install the correct tow bar free of charge parts and labour.

Listed for: TRANSIT · built 2022–2023