Common problems · Honda
Honda Jazz common problems and recalls
11 sourced problems across the Jazz's generations since 2012, plus 16 DVSA recalls. Enter a registration to see the ones that apply to your exact car.
Free · no signup · recalls, MOT data and researched problems
Jazz Mk4 (GR, e:HEV hybrid, incl. Crosstar) (2020 on)
Acknowledged by the manufacturer
Recalls, extended warranties, compensation schemes, service actions and statements.
- Recall · HondaElectrics
Recall: front camera may not start up correctly
On early fourth-generation Jazz models the front wide camera, used by the driver-assistance systems, may not start up properly when the car is started. Dealers update the camera software.
Applies to: Jazz Mk4 and Jazz Crosstar built January 2020 – January 2021
Reported by owners and the motoring press
Problems at least two independent publishers report, that the maker has not acknowledged. They describe the model, not every car.
Nothing reported that met our bar of two independent publishers.
DVSA recalls for the Jazz Mk4 (GR, e:HEV hybrid, incl. Crosstar)
Listed by DVSA for this model during these build years. Not every car is affected — check yours by VIN on GOV.UK.
- Vehicles may be equipped with a fuel pump module manufactured with low density impellarsR/2020/186 · 24/08/2020
Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers.
Remedy: The affected fuel pumps will be replaced.
Listed for: HR-V, CR-V, NSX, JAZZ, CIVIC · built 2017–2020
Measured at MOT: how a 2023 Jazz fails more often
Based on 24,594 first MOT tests of this model at 3 years old (cars first used 2021–2022), compared against every car of the same age and fuel.
Nothing stands out. No category fails clearly more often on this model than on cars of the same age and fuel.
How to read this
These are MOT outcomes for other cars of the same model, age and fuel — not a prediction about this one, and not a fault diagnosis. A high rate means the category is worth checking, not that this car has a problem.
A comparison is only shown where it survives its own margin of error. Where a model is only slightly above average, both rates are shown and no multiple is given, because the data cannot tell the difference.
MOT results reflect how a car has been used and maintained as much as the model itself. High mileage, short journeys and deferred servicing all show up here.
Contains public sector information licensed under the Open Government Licence v3.0. Failure rates derived by FindServiceHistory from the DVSA anonymised MOT test and failure-item extracts.
Jazz Mk3 (GK) (2015–2020)
Acknowledged by the manufacturer
Recalls, extended warranties, compensation schemes, service actions and statements.
- Recall · HondaFuel system
Recall: fuel pump could fail and stop the engine
The fuel pump may have been made with a low-density impeller that can swell and stop the pump working, which can make the engine hard to start or cut out while driving. Dealers replace the fuel pump.
Applies to: Jazz Mk3 built July 2017 – September 2019
- Recall · HondaInterior
Recall: rear centre seat belt sensor could stop working
The webbing sensor in the rear centre seat belt could become inoperative because of a manufacturing fault. Dealers check the belt and replace it if it is from the affected batch.
Applies to: Jazz Mk3 and HR-V Mk2 built 28 August – 25 September 2019
Reported by owners and the motoring press
Problems at least two independent publishers report, that the maker has not acknowledged. They describe the model, not every car.
- Reported by 2 publishersClutch & flywheel
Clutch judder and fierce take-up on early cars
Some early third-generation Jazz manuals suffered clutch problems, with owners reporting a fierce take-up and judder when pulling away. Check the clutch feels smooth on a test drive; lots of short urban driving also wears clutches early.
Applies to: Jazz Mk3 (2015–2020) with the manual gearbox
Manual gearbox only; DVLA does not record the gearbox type.
- Reported by 2 publishersScreen, sat-nav & audio
Honda Connect infotainment and sat-nav faults
Early cars had problems with the Honda Connect touchscreen, radio and factory sat-nav, some not cured by software updates. Check the screen, radio, Bluetooth and navigation all work before buying.
Applies to: Jazz Mk3 (2015–2020) with the touchscreen (SE and above)
Only cars with the Honda Connect touchscreen; entry-level S models have a simpler radio. DVLA does not record the trim.
DVSA recalls for the Jazz Mk3 (GK)
Listed by DVSA for this model during these build years. Not every car is affected — check yours by VIN on GOV.UK.
- Takata passenger airbag inflator may ruptureR/2018/342 · 30/01/2019
Passenger airbag inflators may not operate as intended.
Remedy: Replacement of Airbag Assembly on affected vehicles.
Listed for: ACCORD TOURER, JAZZ HYBRID, INSIGHT, JAZZ, ACCORD · built 2010–2015
- Drivers airbag inflator may rupture if deployedR/2016/045 · 16/05/2016
Abnormal deployment pressure may lead to rupture of the driver's air bag inflator case. In the event of an inflator rupture metal fragments could be propelled into the passenger compartment.
Remedy: On affected vehicles replace the inflator inside the driver's air bag module.
Listed for: JAZZ, LEGEND, CIVIC, FR-V, CR-V · built 2004–2015
- The front wide camera may not start up in the correct way after the vehicle has startedR/2022/221 · 09/08/2022
The front wide camera may not start up in the correct way after the vehicle is started.
Remedy: Change the software in the Front Wide Camera.
Listed for: JAZZ CROSSTAR, JAZZ · built 2020–2021
Measured at MOT: how a 2018 Jazz fails more often
Based on 35,532 first MOT tests of this model at 8 years old (cars first used 2016–2017), compared against every car of the same age and fuel.
Nothing stands out. No category fails clearly more often on this model than on cars of the same age and fuel.
How to read this
These are MOT outcomes for other cars of the same model, age and fuel — not a prediction about this one, and not a fault diagnosis. A high rate means the category is worth checking, not that this car has a problem.
A comparison is only shown where it survives its own margin of error. Where a model is only slightly above average, both rates are shown and no multiple is given, because the data cannot tell the difference.
MOT results reflect how a car has been used and maintained as much as the model itself. High mileage, short journeys and deferred servicing all show up here.
Contains public sector information licensed under the Open Government Licence v3.0. Failure rates derived by FindServiceHistory from the DVSA anonymised MOT test and failure-item extracts.
Jazz Mk2 (GE) (2008–2015)
Acknowledged by the manufacturer
Recalls, extended warranties, compensation schemes, service actions and statements.
- Recall · HondaInterior
Recall: Takata driver's airbag inflator could rupture
The driver's airbag inflator, made by Takata, can build up too much pressure when it deploys and burst, throwing metal fragments into the cabin. It was the largest of Honda's UK airbag recalls; dealers replace the inflator inside the driver's airbag free of charge.
Applies to: Jazz Mk2, Civic Mk9 and CR-V Mk3/Mk4 built up to 20 May 2015 (DVSA window for the whole campaign: March 2004 – May 2015)
Only cars on Honda's list are affected — a dealer can check by VIN.
- Recall · HondaInterior
Recall: Takata passenger airbag inflator could rupture
The front passenger airbag inflator may not work as intended and is part of the Takata airbag campaign. Dealers replace the passenger airbag assembly free of charge.
Applies to: Jazz Mk2, Insight and Accord Mk8 built February 2010 – May 2015
Only cars on Honda's list are affected — a dealer can check by VIN.
- Recall · HondaInterior
Recall: passenger airbag may not deploy correctly
The inflator inside the front passenger airbag may not deploy the airbag correctly. Dealers replace the inflator free of charge.
Applies to: Jazz Mk2, CR-V Mk3/Mk4, Insight and Accord Mk8 built up to December 2014
Only cars on Honda's list are affected — a dealer can check by VIN.
Reported by owners and the motoring press
Problems at least two independent publishers report, that the maker has not acknowledged. They describe the model, not every car.
- Reported by 2 publishersBody & corrosion
Water in the boot's underfloor compartment
Water getting into the underfloor storage well in the boot after heavy rain is a common Jazz complaint, usually from a failed boot seal (one report blames badly fitted grommets). A new seal is a cheap fix, but check the well is dry and nothing has corroded.
Applies to: Jazz Mk2 (2008–2015)
- Reported by 2 publishersGearbox
Manual gearbox whine from worn bearings
The manual gearbox can become noisy, with a whine from the transmission bearings that sometimes needs them replacing. Honest John calls it a long-standing Jazz weakness and suggests regular gearbox oil changes to clear metal particles. Listen for whine on a test drive.
Applies to: Jazz Mk2 (2008–2015) with the manual gearbox
Manual gearbox only; DVLA does not record the gearbox type.
- Reported by 2 publishersSuspension
Front tyres wearing out quickly
Fast or uneven front tyre wear is widely reported on this Jazz, with some sets lasting barely 11,000–15,000 miles, and tyres perishing early. Uneven wear can point to the alignment being out, and unusual tyre sizes on some versions make replacements dearer.
Applies to: Jazz Mk2 (2008–2015)
DVSA recalls for the Jazz Mk2 (GE)
Listed by DVSA for this model during these build years. Not every car is affected — check yours by VIN on GOV.UK.
- Possible air bag inflator ruptureR/2019/245 · 29/08/2019
Driver air bag may not deploy correctly.
Remedy: The inflator inside the drivers airbag module is to be replaced.
Listed for: JAZZ, CIVIC, INSIGHT · built 2003–2011
- Possible air bag inflator ruptureR/2019/246 · 29/08/2019
Driver air bag may not deploy correctly.
Remedy: The inflator inside the drivers airbag module is to be replaced.
Listed for: JAZZ, CIVIC, CR-V · built 2007–2014
- Passenger side airbag may fail to deploy correctlyR/2015/104 · 29/06/2015
Abnormal deployment pressure may lead to rupture of the inflator case. In the event of an inflator rupture metal fragments could be propelled upward toward the windshield or downward toward the front passenger�s foot well potentially causing injury to a vehicle occupant.
Remedy: On affected vehicles replace the inflator inside the front passenger�s airbag module with a new one.
Listed for: STREAM, JAZZ, CIVIC, INSIGHT, ACCORD, CR-V · built 2003–2008
- Airbag may fail to deploy correctlyR/2017/017 · 28/03/2017
Abnormal deployment pressure may lead to rupture of the passenger's air bag inflator case. In the event of an inflator rupture metal fragments could be propelled into the passenger compartment
Remedy: On affected vehicles replace the inflator inside the passenger's air bag module.
Listed for: JAZZ, ACCORD, CR-V, LEGEND, CIVIC · built 2008–2010
Show 8 more
- Risk of fireR/2013/076 · 27/08/2013
Water and other liquids may enter the driver's side power window switch and may cause damage switch failure overheating and potentially a fire.
Remedy: Recall affected vehicles and replace driver's side power window switch.
Listed for: JAZZ · built 2001–2008
- Headlights may not illuminate correctlyR/2010/228 · 24/01/2011
Due to the layout of the lighting switch wiring harness the low beam headlight circuit can be pulled tighter than other wires. After repeated use of the headlight switch the low beam terminal can become worn and poor electrical continuity may result from an accumulation of copper oxide. In some cases the poor continui…
Remedy: The dealer will inspect the low beam terminal if the terminal shows signs of melting the lighting switch and low beam terminal harness will be replaced. If the terminal is not melted the low beam ter…
Listed for: JAZZ · built 2001–2008
- Drivers airbag may rupture if deployedR/2015/143 · 23/10/2015
Due to abnormal pressure the driver's air bag inflator case may rupture during deployment. In the event of an inflator rupture metal fragments could be propelled into the passenger compartment potentially causing injury to a vehicle occupant.
Remedy: On affected vehicles replace the inflator inside the drivers airbag module.
Listed for: INSIGHT, JAZZ · built 2007–2011
- Passenger airbag may fail to deploy correctlyR/2018/029 · 23/02/2018
The propellant used in certain air bag inflators may degrade over time due to heat cycles and exposure to moisture. In the event that the airbag is activated it may overinflate due to overly aggressive combustion of the propellant. The excessive internal pressure may cause the inflator body to rupture and metal fragme…
Remedy: Recall the vehicles that are likely to be affected and replace the airbag inflator unit.
Listed for: JAZZ, ACCORD TOURER, ACCORD, INSIGHT · built 2009–2010
- Brake pedal travelR/2010/053 · 22/06/2010
The footbrake pedal is connected to the master cylinder via the brake pedal pin. It is possible that the retaining clip/locking pin that locks the footbrake pedal pin may not have been installed. If this is the case it is possible that the brake pedal pin may become detached. This will result in an increase in pedal t…
Remedy: Recall all affected vehicle and check for presence of retaining clip/locking pin. If found to be missing a new clip/pin will be installed.
Listed for: JAZZ, CIVIC · built 2010
- Tyre may deflate without warningR/2010/090 · 09/08/2010
The sidewall of the tyre may have been damaged during fitting to steel wheels. If the sidewall is weakened a bulge may be seen prior to the tyre deflating suddenly. If the tyre deflates suddenly control of the vehicle may become difficult.
Remedy: Recall the vehicles that are likely to be affected to replace the four tyres on the standard steel road wheels.
Listed for: JAZZ · built 2009–2010
- Brake fluid may leakR/2013/013 · 05/02/2013
The left hand front brake pipe may not be fully secure which could lead to the brake pipe chafing on the EGR pipe. If this occurs and remains unseen the damage could result in loss of brake fluid and the attendant loss of braking efficiency.
Remedy: Recall the vehicles that are likely to be affected to replace and correctly secure the left hand front brake pipe.
Listed for: JAZZ · built 2010–2012
- Risk of fireR/2010/007 · 02/02/2010
Water and other liquids may enter the driver's side power window switch and may cause damage switch failure overheating and potentially a fire.
Remedy: Recall affected vehicles check switch and wiring if damaged replace and then fit external cover to switch to prevent water ingress.
Listed for: JAZZ · built 2001–2008
Measured at MOT: how a 2012 Jazz fails more often
Based on 43,524 first MOT tests of this model at 14 years old (cars first used 2010–2011), compared against every car of the same age and fuel.
Nothing stands out. No category fails clearly more often on this model than on cars of the same age and fuel.
How to read this
These are MOT outcomes for other cars of the same model, age and fuel — not a prediction about this one, and not a fault diagnosis. A high rate means the category is worth checking, not that this car has a problem.
A comparison is only shown where it survives its own margin of error. Where a model is only slightly above average, both rates are shown and no multiple is given, because the data cannot tell the difference.
MOT results reflect how a car has been used and maintained as much as the model itself. High mileage, short journeys and deferred servicing all show up here.
Contains public sector information licensed under the Open Government Licence v3.0. Failure rates derived by FindServiceHistory from the DVSA anonymised MOT test and failure-item extracts.
MOT failure rate: the Jazz against vehicles its age
In our analysis of DVSA's anonymised MOT data for 2024 and 2025, 26.4% of 656,807 initial MOT tests on the Honda Jazz failed at the first attempt — 18% less often than vehicles of the same ages and fuel types, which failed 32.2%.
JazzCars of the same age and fuel (all makes)
| Age | Tests | Bars | Jazz | Same age & fuel | Difference |
|---|---|---|---|---|---|
| 3–5 years | 84,279 | 8.4% | 13.4% | 36% lower | |
| 6–9 years | 141,659 | 13.0% | 22.2% | 41% lower | |
| 10–14 years | 206,788 | 24.6% | 35.1% | 29% lower | |
| 15–19 years | 187,248 | 42.6% | 42.9% | About the same | |
| 20–40 years | 36,833 | 46.3% | 41.9% | 9% higher |
These describe the model, not one car: how vehicles are used and maintained shows up as much as how they were built. Differences are the conservative end of a 95% confidence interval.
Contains public sector information licensed under the Open Government Licence v3.0. Rates and comparisons are FindServiceHistory's own analysis, not DVSA figures.
These describe the model, not one car. Plenty of cars never have the problems their model is known for, and a recall may already have been done on yours. Every problem links to its sources; a reported problem needs two independent publishers before we list it.
Recalls are listed by DVSA for the model around its build date — check a specific car by VIN at GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0.
Common questions
What are the most common Jazz problems?
For cars built from 2012, the problems at least two independent publishers report include: Clutch judder and fierce take-up on early cars; Honda Connect infotainment and sat-nav faults; Water in the boot's underfloor compartment; Manual gearbox whine from worn bearings; Front tyres wearing out quickly. Which apply depends on the generation and engine — they are listed generation by generation above, each with its sources.
Has the Jazz been recalled?
Yes. DVSA lists recalls for the Jazz built from 2012, shown above by generation. A recall covers a range of chassis numbers, so not every car is affected — check a specific car by VIN on GOV.UK, or by registration with our checker.
Does my Jazz have these problems?
Not necessarily. These describe the model; many cars never have them, and a well-maintained car is less likely to. Enter your registration above to see the problems for your exact generation and engine, and whether DVSA records an outstanding recall on it. Whether a known problem was fixed is what a service history check shows.
Has this Jazz had the work done?
A known problem matters far less on a car whose dealer records show it was fixed. A service history check returns the manufacturer's own dealership records for a specific car — and there's no charge if we find nothing.
Check a Honda service history